Microsoft 365 Copilot Business is an AI solution built specifically to help small and midsize businesses (SMBs) work more efficiently without adding more disconnected tools.

Instead of being a standalone chatbot, Copilot is embedded directly into the Microsoft 365 apps your teams already use every day—Word, Excel, PowerPoint, Outlook, and Teams. It’s designed to:

• Reduce time spent on repetitive work (like summarizing emails or drafting documents)
• Help you make faster, better-informed decisions using your existing business data
• Automate everyday workflows so small teams can do more with the resources they have

Copilot is powered by Work IQ, an intelligence layer that learns how your business operates—who works with whom, what projects matter, and how information flows. That context allows Copilot to surface what’s important, anticipate needs, and keep work moving without forcing people to jump between multiple apps and point solutions.

In short, it’s an enterprise-quality AI experience packaged and priced for SMBs, aimed at helping you focus on growth and customers instead of tool sprawl and manual tasks.

Microsoft 365 Copilot Business is priced at USD 21 per user per month, positioned as an SMB-friendly way to bring enterprise-grade AI into your existing Microsoft 365 environment.

At that price, you get:

• AI built into core apps: Copilot works inside Word, Excel, PowerPoint, Outlook, and Teams—no extra app to manage.
• Work IQ intelligence: Copilot understands your business context so it can prioritize what matters and reduce manual effort.
• Everyday productivity boosts, such as:
  • Summarizing long email threads in Outlook
  • Drafting documents and presentations in Word and PowerPoint
  • Analyzing and explaining data in Excel
  • Capturing and organizing meeting notes in Teams

For a limited time (until March 31, 2026), you can access even better pricing when you purchase Copilot Business together with Microsoft 365 Business plans. That bundling option is designed to make it easier and more cost-effective to equip your whole team with integrated productivity, security, and AI capabilities.

Because Copilot is part of the broader Microsoft ecosystem, you also avoid the hidden costs of stitching together multiple point products—such as extra security tools, data connectors, and user training for separate systems.

Microsoft 365 Copilot Business is designed to fit into your existing security and compliance framework rather than sit outside it.

Security and compliance

• Copilot operates within your current Microsoft 365 security and compliance boundaries.
• It respects the permissions and policies you’ve set through Microsoft Purview, so only the right people see the right data.
• When combined with Microsoft Defender, SMBs get enterprise-grade protection against threats like phishing and ransomware, with automated investigation and real-time defense.
• Microsoft Purview helps you govern and protect sensitive data across both cloud and on-premises environments, supporting compliance and risk reduction.

Beyond chat: AI agents and automation

• Copilot goes beyond simple Q&A. It supports AI agents—specialized digital assistants that can manage entire workflows.
• These agents can help automate scenarios such as onboarding new employees, managing inventory, or improving customer resolution times.
• With Microsoft Copilot Studio, you can build custom agents tailored to your own processes—no coding required.
• A simple control panel lets you manage these agents, putting more advanced automation within reach for small and midsize businesses.

Together, Copilot, Defender, and Purview create a secure, integrated environment where you can reimagine how work gets done—simplifying complexity, protecting data, and automating more of the day-to-day operations that slow teams down.